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By Morgan D. Jones
A useful source for any supervisor or specialist, this ebook bargains a suite of confirmed, functional equipment for simplifying any challenge and making speedier, greater judgements each time.
From the Hardcover edition.
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Additional info for The Thinker's Toolkit: 14 Powerful Techniques for Problem Solving
Example text
We tend to see in a body of evidence what, according to our mindset, we expect and want to see and tend nor to see, again according to our mind-set, what we don’t expect or don’t want to see. The mind subtly, unconsciously reconfigures the evidence to make it consistent with our expectation. If you doubt that this tendency exists or that its effects are significantly detrimental to problem solving, try the following experiment on a friend. Ask your friend to identify an issue about which he or she has strong feelings.
These interactions within the group tend to divide and confuse its members and to defeat their common purpose. This is where structuring analysis can help, by organizing in a sensible, informative way the problem being analyzed. Structuring group analysis facilitates the exchange of ideas and the examination of alternatives that are necessary for building a consensus. Because group analysis tends to jump erratically from one topic to another as members press for acceptance of competing ideas, a principal beneficial effect of structuring is to help the group perceive the problem’s full dimensions, to focus its attention on individual aspects of the problem, and to keep track of where the group is in the analytic process.
Techniques for Problem Restatement There are countless ways of creatively restating problems. The following five techniques are particularly effective: 1. Paraphrase: Restate the problem using different words without losing the original meaning. Initial statement: How can we limit congestion on the roads? Paraphrase: How can we keep road congestion from growing? Trying to say the same thing with different words puts a slightly different spin on the meaning, which triggers new perspectives and informative insights.