The Business Analyst's Handbook by Howard Podeswa

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By Howard Podeswa

The enterprise Analyst (BA) performs a major position as liaison among enterprise stakeholders and the technical group (software builders, proprietors, etc.), making sure that enterprise wishes are mirrored in any software program answer. regardless of the significance of the task, there's at present no publication in particular designed as a complete reference guide for the operating BA. The enterprise Analyst's instruction manual solves this challenge via offering an invaluable compendium of instruments, tables, lists, and templates that BAs can use on-the-job to hold out their initiatives. for instance, you're getting ready for an interview consultation and use the book's list of interviewees to make sure no matter if there's applicable insurance of commercial stakeholders. otherwise you should be requested to check a few diagrams and seek advice from the Glossaries of Symbols (organized via diagram variety) for information. otherwise you could be requested to organize textual specifications documentation and consult with the enterprise Requirement template for a listing of artifacts and desk of contents. no matter what your BA wishes, the company Analyst's guide areas the required info correct at your fingertips.

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Key questions include: ITIL: Interim BIA ■ Are there any threats that could have a negative impact on the outcome of this project? ■ Are there any desirable events (opportunities) that would have a positive impact? ■ For each identified risk: ■ What is the likelihood it will occur? ■ What is the impact on the business if it occurs? ■ What is the best strategy for dealing with this risk? (continued) 19 20 Chapter 1 ■ Overview of BA Activities Throughout the Life Cycle Objective Predecessors, Timing Input Documents Deliverables Interview Questions Plan IT service analysis and implementation ■ Impact on business services and processes has been analyzed ■ Functional requirements (features, user tasks) Updated Project Plan, Requirements Work Plan Meet with the project manager to advise on the mapping of requirements to project phases and iterations ■ IT services have been identified Nonfunctional requirements ■ Requirements Work Plan ITIL: Interim updates to SOC (Schedule of Changes) ■ ■ During which phase and iteration will each functional requirement and non-functional requirement be elaborated?

Continued) 19 20 Chapter 1 ■ Overview of BA Activities Throughout the Life Cycle Objective Predecessors, Timing Input Documents Deliverables Interview Questions Plan IT service analysis and implementation ■ Impact on business services and processes has been analyzed ■ Functional requirements (features, user tasks) Updated Project Plan, Requirements Work Plan Meet with the project manager to advise on the mapping of requirements to project phases and iterations ■ IT services have been identified Nonfunctional requirements ■ Requirements Work Plan ITIL: Interim updates to SOC (Schedule of Changes) ■ ■ During which phase and iteration will each functional requirement and non-functional requirement be elaborated?

Business use-case documents How likely is it to change over time? 1 Initiation Phase (continued) Adapting the Noble Path Objective Predecessors, Timing Input Documents Deliverables Interview Planning, Questions Define To-Be internal workflow for end-to-end business processes Business services impacted by the change have been identified ■ ■ Refer to the “Define Internal Workflow for End-to-End Business Processes” section in the Meeting Guide for a more comprehensive list of questions. ) ■ What is the current (As-Is) workflow (if applicable)?

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