
By Philippa Sully; Joan Dallas
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Extra resources for Essential communication skills for nursing and midwifery
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Transforming Nursing Through Reflective Practice. Blackwell, Oxford. , 1975. Experiential Learning. Prentice Hall, New Jersey. Nurses’, Midwives’ and Health Visitors’ Act, 1997. Online. uk/ ACTS/acts1997/ukpga_19970024_en_1 (accessed 19 July 2009). Nursing and Midwifery Council and the Local Supervising Authority Midwifery Officers National (UK) Forum, 2008. Modern Supervision in Action a Practical Guide for Midwives. Online. aspx? documentID=3623 (accessed 19 July 2009). Nursing and Midwifery Council, 2008a.
Consult your reflective journal and comments from previous placements and devise a plan for addressing those areas that were identified and need to be addressed. Environment • The level of your previous clinical experience will determine the degree of familiarity you have with a ward or other placement environment. g. the treatment room, the sluice room and emergency equipment. There might also be equipment that is specific to the speciality with which you will need to become familiar. Putting it into practice • If you have not been able to visit the area before the start of your placement, arrive a few minutes early so that you can ascertain where to put your belongings and where the handover takes place.
However, when involving relatives in interpreting, the patient’s confidentiality needs to be considered and protected. • It is not uncommon that people who do not have English as a first language might be able to speak some English but feel less comfortable communicating in English. The practitioner could facilitate the client’s confidence by encouraging them and giving them feedback. • If communicating via an interpreter or translator, it is important to maintain eye contact with the patient/client while speaking with the interpreter or translator.